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London Box Office Reviews

Is London Box Office legit? Read thousands of genuine customer reviews, independently collected and verified by Trustpilot and Feefo, and discover firsthand experiences with our ticket services.

4.7/5
Independent Rating Services
based on 8255 verified reviews.
feefo
  • efficient

    Joseph Zammit -
    17 hours ago -
    Mamma Mia!
  • Tatjana Wilcock -
    17 hours ago -
    The Merchant of Venice
  • Yvonne Persson -
    one day ago -
    ABBA Voyage
  • Good and not time consuming

    There's not much else to say. Good service.

    Trusted customer -
    one day ago -
    The Tempest
  • Excellent service

    Easy to use booking system Tickets emailed immediately

    Denise Gravil -
    one day ago -
    MJ the Musical
  • Guy Woodward -
    one day ago -
    The Tempest
  • Trusted customer -
    one day ago -
    Dr. Strangelove
  • Easy, clear and all tickets codes on one page

    Easy and clear infos to book. Ticket and tiny QR codes on ONE easy page. (prices still high but probably not LBO fault)

    Trusted customer -
    2 days ago -
    The Book of Mormon
  • Ward Vaughan -
    2 days ago -
    Bill Bailey - Thoughtifier
  • Thank you for the Music

    Very easy to book last minute tickets. Got good seats. Also I was allowed into Mama Mia with my guest even though I did not know all the words to the songs.

    John Quinn -
    3 days ago -
    MJ the Musical
  • Kennie Lupton -
    3 days ago -
    Mary Skeaping's Giselle
  • Nothing further to add

    Quick and satisfactory

    Trusted customer -
    3 days ago -
    Ballet Shoes
  • Good choice of theatres

    London box office provided me with a wide choice of entertainment destinations and it was straightforward to buy the tickets

    Trusted customer -
    4 days ago -
    Cabaret
  • Trusted customer -
    4 days ago -
    The Devil Wears Prada
  • Better with cancellation opportunity.

    In general, I liked the booking page as it was quite comfortable to use. What I didn't like was that no change or cancellation is possible. E.g. I made the mistake of booking Mama Mia instead of the new ABBA voyage. So a change would have been great.

    Trusted customer -
    4 days ago -
    Mamma Mia!
  • Cynthia Johnson -
    5 days ago -
    SIX
  • Tickets double booked!

    Ticketvwe purchased were double booked! We were ascorted from our seats to let original ticket payers sit down - very embarrassing

    Trusted customer -
    6 days ago -
    Hamilton
  • Purchasing The Devil Wears Prada tickets for our trip to London in May.

    The site was easy to navigate along with the seating chart. Our ticket purchase was quickly confirmed via email. Thank you!

    Trusted customer -
    6 days ago -
    The Devil Wears Prada
  • Booking seems straight forward, yet to got to the and see the show.

    Hilary Fellows -
    6 days ago -
    ABBA Voyage
  • Julie Buchan -
    6 days ago -
    The Little Foxes
  • Very good will use again

    Easy to book, s available seat clearly shown on seating map of the theatre I will use them again.

    Michael Honey -
    6 days ago -
    ABBA Voyage
  • Quick and easy to use. Clear information. E tickets mean user friendly.

    Trusted customer -
    6 days ago -
    The Tempest
  • The website is well organized, efficient

    Easy to use and convenient

    Christelle Fontaine -
    7 days ago -
    Mean Girls
  • Great!

    It was easy to book tickets and receive them immediately. Everything was clearly explained and it really was just a click!

    lucia ballerini -
    7 days ago -
    Mamma Mia!
  • YUSUN SHIN -
    8 days ago -
    The Lion King
  • Linda Cadman -
    8 days ago -
    ABBA Voyage
  • Easy to use

    I found it straight forward to use. Good value tickets and confirmation was prompt.

    Trusted customer -
    8 days ago -
    Wicked
  • Quick, efficient and easy to book.

    It was easy to book and e-tickets arrived immediately . I would definitely use London Box Office again.

    Trusted customer -
    8 days ago -
    Clueless
  • Trusted customer -
    8 days ago -
    Cirque du Soleil - Corteo
  • Jacqueline Rekar -
    9 days ago -
    Mrs. Doubtfire the Musical
  • Good service

    Trusted customer -
    9 days ago -
    Titanique
  • Easy to use

    Very quick and easy to use. Tickets emailed to me immediately. Will definitely look at their site again.

    Trusted customer -
    9 days ago -
    Fawlty Towers
  • Jeremy Killingray -
    10 days ago -
    Cabaret
  • Very professional

    Good, careful customer service. Process very efficient and well executed.

    Trusted customer -
    10 days ago -
    Mamma Mia!
  • Trusted customer -
    10 days ago -
    MJ the Musical
  • Excellent and prompt.

    Anthony Burcher -
    10 days ago -
    Les Miserables
  • Easy and efficient.

    Trusted customer -
    10 days ago -
    The Book of Mormon
  • G Chappell -
    10 days ago -
    ABBA Voyage
  • Excellent

    Trusted customer -
    10 days ago -
    The Score
  • =

    Trusted customer -
    11 days ago -
    The Lion King
  • Great and efficient service

    Excellent and friendly service! Staff are so helpful. I can highly recommend thos servoce.

    Geraldine Fowler -
    11 days ago -
    Les Miserables
  • Deirdre Curran -
    11 days ago -
    Mamma Mia!
  • Great value for money

    Great easy to book shows in the west end at great prices

    Andrew john Davies -
    11 days ago -
    Back to The Future the Musical
  • Na yeon Lee -
    12 days ago -
    Wicked
  • So far so good...

    Easy to access and easy to use. All depends on the show now!

    Edward Billington -
    12 days ago -
    Tina - The Tina Turner Musical
  • Catherine Ransome -
    12 days ago -
    MJ the Musical
  • Laura-dee Quinn -
    12 days ago -
    Matilda The Musical
  • Trusted customer -
    13 days ago -
    ABBA Voyage
  • Easy booking process, clarification on all bookings before any payment was made then once this was processed the E-mail confirmation was sent swiftly with all the correct information attached and links provided if any issues occur prior to event , double thumbs up 👍👍

    Mark Hills -
    13 days ago -
    Only Fools and Horses the Musical
  • Trusted customer -
    13 days ago -
    Tina - The Tina Turner Musical
  • The best booking office ever!

    Very efficient service. Tickets at a remarkable discount. Easy to deal with the tickets sent to your inbox.

    Victoria Todd -
    13 days ago -
    The Merchant of Venice
  • Easy to use

    Jeff Drummond -
    14 days ago -
    The Play That Goes Wrong
  • Great website

    Great variety, competitive and affordable pricing that makes theatre more accessible to some but not all members of the communities.

    Trusted customer -
    14 days ago -
    Just For One Day
  • Over complex and overpriced

    Trusted customer -
    14 days ago -
    Cabaret
  • Easy to navigate and determine what was available

    Trusted customer -
    14 days ago -
    Les Miserables
  • excellent service

    Trusted customer -
    14 days ago -
    The Smartest Giant In Town
  • Thanks for the fast reply and your offer!👋👋😃

    Ina Bartuley -
    14 days ago -
    Birdsong
  • COLOMINA Christine -
    14 days ago -
    The Lion King
  • Good theatre tickets

    Excellent service. Clear instructions. Easy to navigate.

    Trusted customer -
    14 days ago -
    Starlight Express
  • Good service. Unfortunately I was redirected to another site on my first two attempts. Actually bought tickets which Visa ultimately cancelled for me. Bought tickets to three shows: ABBA, Phantom and Wicked

    Joseph Ferrari -
    15 days ago -
    Wicked
  • Frustrated!

    I found the on line booking very difficult. I had to keep tapping the buttons representing the seats countless times to make them respond. It took me a very long time to book. It would have been helpful if the last page confirming payment had stated the date. they were for. I had chopped and changed so many times I needed a reminder.

    Trusted customer -
    15 days ago -
    The Devil Wears Prada
  • easy to manoeuvre the website

    ELAINE CARTER -
    15 days ago -
    Fawlty Towers
  • They stuck to the price that was on offer and was swift and last minute.

    Trusted customer -
    15 days ago -
    Dr. Strangelove
  • Good

    Great

    keith reed -
    15 days ago -
    Tina - The Tina Turner Musical
  • Nigel Pilcher -
    15 days ago -
    Back to The Future the Musical
  • Easy and organised

    When we arrived at the Victoria Apollo Theatre, everything worked very well. We had our seats and a good view from where we were seated.

    Jorge Barbosa -
    15 days ago -
    Wicked
  • Easy to use website.

    Clear to follow website. Easy to follow instructions and seating plans also very clear.

    Trusted customer -
    16 days ago -
    Les Miserables
  • Very good

    Trusted customer -
    16 days ago -
    Fawlty Towers
  • Ian Leitch -
    16 days ago -
    Les Miserables
  • Great

    Easy to book, e tickets, competitive price

    Trusted customer -
    16 days ago -
    MJ the Musical
  • Website was easy to navigate and we found what we wanted Seating maps were easy to follow

    Carmelo D’Angelo -
    16 days ago -
    Wicked
  • Stuart Turnbull -
    17 days ago -
    Mousetrap
  • Easy seats booking

    Easy booking and to find seats on the website from a mobile phone It was clear to check on s’est prices

    Trusted customer -
    17 days ago -
    Wicked
  • Quick and easy to get tickets

    Trusted customer -
    17 days ago -
    ABBA Voyage
  • Good to use

    Easy to use. Often book tickets on this site

    Trusted customer -
    17 days ago -
    Tina - The Tina Turner Musical
  • Alan Lipsitz -
    17 days ago -
    My Master Builder
  • Trusted customer -
    17 days ago -
    Slava's Snowshow
  • Ordering process

    The whole procedure of selecting and purchasing the tickets was straight forward and easy to follow.

    Trusted customer -
    18 days ago -
    Phantom of the Opera
  • Good prices

    Trusted customer -
    19 days ago -
    Slava's Snowshow
  • Easy to use.

    Easy to use. Got tickets the day before the show.

    Trusted customer -
    19 days ago -
    Mean Girls
  • East & Quick

    Easy quick booking. Like the QR code tickets being emailed rather than the hassle of downloading an app then searching for the tickets.

    Trusted customer -
    19 days ago -
    Come Alive! The Greatest Showman Circus Spectacular
  • Great

    All good

    Trusted customer -
    19 days ago -
    Only Fools and Horses the Musical
  • Hello dear first of all i wish you all a happy new year 💐. The service which i received was perfect as usual . Many Thanks . Kind regards . DR. HUDA ALSABAGHAH

    DR HUDA AL SABAGHAH -
    19 days ago -
    Mamma Mia!
  • Helen Kohl -
    19 days ago -
    Here We Are
  • Kenneth Smith -
    19 days ago -
    Just For One Day
  • Excellent

    Raymond Leonard -
    20 days ago -
    Fawlty Towers
  • Easy to buy tickets

    Very easy to buy tickets although they are slightly over the box regular box office price.

    Trusted customer -
    20 days ago -
    Stranger Things: The First Shadow
  • Perfecte service

    Ilse Van den Broeck -
    20 days ago -
    Tina - The Tina Turner Musical
  • I purchased online and received tickets electronically.

    Trusted customer -
    21 days ago -
    Wicked
  • Good service, clearly explained

    Trusted customer -
    21 days ago -
    Phantom of the Opera
  • Trusted customer -
    21 days ago -
    The Devil Wears Prada
  • Trusted customer -
    21 days ago -
    MJ the Musical
  • Shimrit Gill -
    23 days ago -
    Come Alive! The Greatest Showman Circus Spectacular
  • It was quick and very efficient! Great!

    Trusted customer -
    23 days ago -
    Wicked
  • patrick cross -
    23 days ago -
    Only Fools and Horses the Musical
  • Nathalie Guertin -
    23 days ago -
    Tina - The Tina Turner Musical
  • Simple easy to follow online purchase

    Trusted customer -
    23 days ago -
    Phantom of the Opera
  • Trusted customer -
    24 days ago -
    Les Miserables
  • Great tickets

    Great shows, reduced prices making theatre accessible to more families

    Trusted customer -
    24 days ago -
    Tina - The Tina Turner Musical
  • Stuart Cook -
    24 days ago -
    Mrs. Doubtfire the Musical

Why you should book your theatre tickets with London Box Office

  • Secure Tickets from Authorised Retailers
    STAR Member

    All our theatre tickets comply with the rules set by the Society of Ticket Agents and Retailers (STAR), and our online ticketing platform is secured with SSL technology and available 24/7.

  • Dynamic Seating Plans
    Dynamic Seating Plans

    We have created dynamic seating plans for most West End theatres to make it easier for you to choose your preferred seats.

  • Instant Confirmation
    Instant Confirmation

    Your booking is confirmed in real-time with the theatre. Simply print or show your confirmation on your mobile phone to get into the theatre and access your seats on the day of the performance.